Privacy Policy & Terms

Eduxia Academy is committed to transparency, data protection, and clear guidelines for our learners.

Privacy Policy

Eduxia Academy (“Eduxia Academy”, “we”, “us” or “our”)

Last Updated: 31 October 2026

Eduxia Academy (“Eduxia Academy”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of our customers, students, visitors and users (“you” or “User”).

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you access or use our website, online platforms, courses, educational services and related services (collectively, the “Services”).

By accessing or using our website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please discontinue use of our website and Services.

This Privacy Policy applies only to information collected through our website, applications, platforms and Services and does not apply to third-party websites or services that may be linked to or accessed through our platform.

1. Information We Collect

Depending on how you interact with Eduxia Academy, we may collect information including:

  • Full name
  • Email address
  • Mobile/telephone number
  • Country of residence
  • Billing and transaction information
  • Course registration and enrollment details
  • Account login information
  • Information submitted through contact forms or applications
  • Communications and correspondence with us
  • Website usage, device and technical information
  • IP address and browser information
  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for providing, administering and improving our Services.

2. How We Use Your Information

We may use your personal information to:

  • Create and manage your account;
  • Process course registrations and payments;
  • Provide access to educational content and Services;
  • Communicate with you regarding your account, courses, payments and services;
  • Respond to enquiries and customer-support requests;
  • Improve our website, courses and user experience;
  • Maintain website security and prevent fraudulent or unauthorized activity;
  • Send service-related notifications;
  • Send promotional or marketing communications where permitted by applicable law and where appropriate consent has been obtained;
  • Comply with applicable legal and regulatory obligations.

3. Payment Information

Payments may be processed through third-party payment service providers.

Important Note: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties, except where disclosure is required to process a transaction, provide the requested Service, comply with applicable law, or protect our legal rights.

Eduxia Academy does not intentionally retain complete credit or debit card information on its own systems where payment processing is handled by an authorized third-party payment provider.

4. Method of Payment, Card Types Accepted and Currency

We accept payments online using Visa and MasterCard credit/debit cards in AED (or any other agreed currency).

Payment processing may be subject to the terms, conditions and privacy policies of the relevant payment service provider.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences and enhance the user experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

6. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our business and provide our Services, including:

  • Payment processing providers;
  • Website and hosting providers;
  • Technology and software providers;
  • Communication and customer-support providers;
  • Professional advisers and service providers;
  • Government authorities or regulatory bodies where required by applicable law.

Where appropriate, we take reasonable measures to ensure that third parties handling personal information maintain suitable confidentiality and security safeguards.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our Services, maintain appropriate business records, resolve disputes, enforce agreements and comply with applicable legal and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where reasonably appropriate.

9. Your Privacy Rights

Subject to applicable UAE laws and regulations, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain personal information.

Requests relating to your personal information may be submitted through our official contact channels. We may need to verify your identity before processing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Eduxia Academy is not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policies of any third-party website before providing personal information.

11. Children's Privacy

Our Services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the matter.

12. Changes to This Privacy Policy

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

We may update this Privacy Policy from time to time. The updated version will be published on this page together with the revised “Last Updated” date.

13. Governing Law

This Privacy Policy shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Eduxia Academy through the contact details provided on our website.

Eduxia Academy

Refund Policy

Eduxia Academy Digital Products Policy

Official Policy

Thank you for shopping at Eduxia Academy.

Non-tangible irrevocable goods ("Digital products")

We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products. Contact us for any issues.

Need Assistance?

If you experience any issues or have questions regarding your digital product access, please reach out to our dedicated support team via our Contact Us page.

Disclaimer Notice

Financial Markets & Educational Disclaimer

Legal Notice

Welcome to Eduxia Academy disclaimer notice. We provide news, analysis, and educational content around the financial markets. Although the material contained on the websites and also on our social networking pages (LinkedIn, Facebook, Twitter, YouTube, Instagram, TikTok) (“Social Networking Websites”) are based on information from public sources that we believe to be reliable. We make no representation or warranty (express or implied) as to the accuracy, timeliness, completeness, merchantability, and fitness of the information contained therein, and expressly disclaim any liability in this regard.

We also make no representation or warranty that the information contained on this Platform/Social Networking Websites will meet your requirements or is suitable for your needs.

User Responsibility: By using the information on our Platform and/or Social Networking Websites, you assume full responsibility for any and all liabilities and losses, financial, emotional or otherwise, experienced, suffered, or incurred by you.

We expressly disclaim any liability or loss incurred by any individual or entity, who acts on the information provided on our Platform and/or Social Networking Websites whether in contract, tort (including negligence) or others.